We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, you may return it for a full refund within 7 days of the original purchase date.

To be eligible for a return, please make sure that:

• The product was purchased within the last 7 days
• The product is in its original packaging
• The product is in new and unused condition

Please note that we cannot accept returns of used products, Offer Price Products or Products that have been opened or partially used

To initiate a return, please contact us at info@newtouchmobile.ae and provide your order number and the reason for the return. We will then provide you with further instructions on how to return the product to us.

Once we have received and inspected the returned product, we will process your refund. Please allow up to 5 business days for the refund to be credited to your original payment method.

If you have any questions about our return policy, please don’t hesitate to contact us at info@newtouchmobile.ae